Jacada, LTD has announced that a technology company has placed an additional order to extend its utilization of Jacada Visual IVR customer interaction technology. Following a recent expansion into more markets, use cases, and business lines, the new contract extends the company's implementation of Jacada's patented Visual IVR solution. Active in several major business units of this multi-national customer, the Visual IVR deployment includes the US and several areas of EMEA including the UK, Italy, Germany, France, Nordic countries, and others. Supporting the company's mobile initiatives, Jacada Visual IVR helps customers efficiently connect with the company for sales and support from mobile devices as well as to conduct product activations. The Jacada service has already provided significant benefits to this technology company and continues to receive extremely positive feedback from their customers.